This Privacy Policy explains how Winngs (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our food delivery app and related services (the “Services”). We are committed to protecting your privacy in compliance with Indian laws, including the Digital Personal Data Protection Act, 2023.
1. Information We Collect
- Personal Information: Name, email address, phone number, delivery address, payment details, and profile information.
- Device and Usage Data: IP address, device type, app usage statistics, and location data (with consent).
- Payment Information: Handled by certified processors; we do not store full card details.
- Other Data: Feedback, ratings, and customer support communications.
2. How We Use Your Information
- To process and fulfill orders by matching you with restaurants and delivery partners.
- To improve Services, personalize recommendations, and analyze trends.
- For Communication: Sending confirmations, updates, and promotions.
- For Security: Detecting fraud and ensuring app integrity.
- Location data is used solely for delivery routing.
3. Sharing Your Information
- With Partners: Order details shared with restaurants and delivery partners.
- Service Providers: Third-party vendors for processing and analytics.
- Legal Requirements: Shared if required by law or government authorities.
- We do not sell your data to third parties.
4. Data Security
We use industry-standard encryption and firewalls to protect your data. No system is completely secure, but we prioritize your safety.
5. Your Rights
- Access, correct, or delete data via app settings.
- Opt-out of marketing and withdraw location consent.
- For complaints, contact our Data Protection Officer at support@winngs.co.
Contact Us
Email Support
support@winngs.co
WhatsApp & Call
+91 63548 30347
Instagram
@winngs.co
LinkedIn
Winngs Private Limited